Performance Management for Managers

This programme gives delegates a practical executive view of performance management, with emphasis on practical analysis, sound judgement, and confident application in the workplace.

Sessions combine concise expert input, realistic examples, and guided application so participants can turn the subject into clear workplace action.

• Gain a sharper working understanding of performance management and where it affects performance, risk, or service quality.
• Practise the subject through realistic cases, focused discussion, and practical tools.
• Improve confidence in decisions, communication, and implementation around the topic.
• Leave with practical actions that can be adapted for teams, departments, projects, or client-facing work.

• Strengthen professional capability in performance targets within the context of managing targets, improving accountability, and ra.
• Apply practical methods for manager coaching and stronger day-to-day management decisions.
• Improve team effectiveness through accountability routines and clearer leadership expectations.
• Translate learning into an actionable plan for review conversations in the participant's organisation.
• Prepare a focused action plan for applying the learning after the programme.

• Line managers, supervisors, and operational leads.
• Department heads and managers responsible for people, performance, and service outcomes.
• HR, learning, and organisational development professionals supporting management capability.
• High-potential professionals preparing for broader leadership responsibility.

The programme uses facilitator-led discussion, practical frameworks, peer exchange, scenario work, and structured action planning to build confidence in performance targets, manager coaching, accountability routines, and review conversation.