Coaching Skills for Line Managers

This programme gives delegates a practical executive view of coaching & development, with emphasis on practical analysis, sound judgement, and confident application in the workplace.

Sessions combine concise expert input, realistic examples, and guided application so participants can turn the subject into clear workplace action.

• Gain a sharper working understanding of coaching & development and where it affects performance, risk, or service quality.
• Practise the subject through realistic cases, focused discussion, and practical tools.
• Improve confidence in decisions, communication, and implementation around the topic.
• Leave with practical actions that can be adapted for teams, departments, projects, or client-facing work.

• Strengthen professional capability in coaching structure within the context of using coaching conversations to strengthen capabili.
• Apply practical methods for feedback technique and stronger day-to-day management decisions.
• Improve team effectiveness through development planning and clearer leadership expectations.
• Translate learning into an actionable plan for behaviour reinforcement in the participant's organisation.
• Prepare a focused action plan for applying the learning after the programme.

• Line managers, team supervisors, and people leaders.
• Department heads and managers responsible for people, performance, and service outcomes.
• HR, learning, and organisational development professionals supporting management capability.
• High-potential professionals preparing for broader leadership responsibility.

The programme uses facilitator-led discussion, practical frameworks, peer exchange, scenario work, and structured action planning to build confidence in coaching structure, feedback technique, development planning, and behaviour reinforceme.